Frequently Asked Questions


  1. Can you rely on FaveGen?

 Absolutely. We always strive to be better. We always evaluate our capabilities and always look for different ways to improve to ensure that our customers are always taken cared of and satisfied. From our user interface to our customer service, we make sure that we continue to improve and innovate for the best user experience.

 

  1. What does FaveGen sell?

 We sell all types of quality products from different niches! Ranging from clothes and accessories for men and women to electronics to pet products. We ensure that our products are top notch and we inspect our products to see if they meet our high standards of quality before they are shipped out to our customers.

 

  1. How long is the shipping times?

 The shipping times will be around 1 to 2 weeks normally and 3 weeks at worst. It will take 1 to 2 business days to process your order before it is shipped. As we know the situation right now, the shipping for a lot if not all online retail stores are likely to be longer due to Covid-19. But rest assured that we are trying our very best to get our products to you as quickly as possible.

 

  1. Do FaveGen products contain any hazardous materials or chemicals?

 Absolutely not. We are dedicated to make sure that the safety of our team and especially our customers are always first and forward. That is our main prerogative when running our business. There will be top notch quality inspection of the product and testing before leaving for shipment. We do, however, advise to use caution and at your own discretion when handling products that in its nature is more dangerous such as cutting tools, scissors, hair style tools etc.